Phone.com alternatives and Phone.com pricing per seat, at 3 to 25 users
The strongest Phone.com alternatives in 2026 are Phoner ($9 to $17 per user billed yearly, $19 to $35 month to month, 3-user minimum), Quo, and Google Voice. Phone.com Basic is $15 per user billed yearly and $18 month to month for 1 to 4 users, and its own pricing page cuts the rate as the team grows: Basic is $11.04 at 5 to 9 users, $9.34 at 10 to 24 and $8.49 at 25 or more, billed yearly. Voicemail transcription and texting start on Plus ($22.50, falling to $14.44 at 25 users), and call recording is included on Pro or sold as an $8 a month add-on on Basic and Plus. For a team that needs recording, Phoner Team at $17 stays cheaper at every headcount. For a team of 10 or more that needs texting and transcription but no recording, Phone.com Plus is cheaper than Phoner, and month to month Phone.com is cheaper than Phoner at every size.
The full ranked field is in the guide to the best VoIP for small business, entry pricing for every provider sits yearly against monthly in the business phone system comparison, and Phoner's plans are listed in plain dollars on the pricing page.
01 · Pick your number
02 · Your phone menu
03 · Incoming call
Press a key to answer the menu yourself
Voicemail to text
transcribed · texted to you · 0:42
Call sheet
Today
Request this number today. It is usually assigned the same business day.
Recording consent laws vary by state and country. You are responsible for lawful use.
Where Phone.com is genuinely strong
Phone.com does two things better than most of this category, and both are worth saying plainly. It puts a real IVR on the $15 entry plan, where nearly every rival including Phoner makes you climb a tier for a phone menu. It lets you assign a different plan to each user, so the owner can sit on Pro while field staff sit on Basic instead of everyone paying the same rate. Its pricing page also publishes volume tiers, so the per-user rate drops at 5, 10 and 25 users without a sales call, and its feature matrix lists HIPAA compliant voice on every plan. Video conferencing is included from the entry tier too, which Phoner does not offer at any price.
Where Phoner fits
Phoner is the simpler answer when the features you need are the ordinary ones. Voicemail to text is on Starter at $9 rather than a $22.50 tier, and call recording with consent announcements is on Team at $17, where Phone.com includes it only on Pro at $20.39 to $33.33 depending on team size, or sells it as an $8 add-on. Extra numbers are a flat $5 per month, porting is free, and every plan is available month to month.
In practice the deciding features are usually the voicemail to text and IVR phone menu.
Phoner vs Phone.com, line by line
| What you are buying | Phoner | Phone.com |
|---|---|---|
| Entry price, billed yearly | $9/user/mo, 3-user minimum | $15/user/mo at 1 to 4 users, $8.49 at 25+ |
| Entry price, month to month | $19/user/mo | $18/user/mo at 1 to 4 users, $9.99 at 25+ |
| Voicemail to text | Starter, $9 | Plus, $22.50 |
| IVR phone menu | Team, $17 | Basic, $15 |
| Business texting | Team, $17 | Plus, $22.50 |
| Call recording | Team, $17 | Pro, $33.33, or $8/mo add-on on Basic and Plus |
| Recording consent announcements | Yes, built in | Not published on the pricing page |
| CRM integration | Business, $34 | Pro, $33.33 |
| Video meetings | No | Basic, $15 |
| Desk phone support | Standard SIP phones | Plus, $22.50 |
| Volume pricing | One rate at every team size | Published tiers at 5, 10 and 25 users |
| Mixing plans across users | One plan per account | Yes, per user |
| Extra numbers | $5 per number per month | 1 per account and per user included |
| Contract | Month to month at every tier, or yearly for the lowest rate | Month to month or yearly |
Swipe sideways for the full table
Competitor figures are public list prices and positioning as of 2026. Verify before buying.
Phoner's side of the table starts at $9/user/mo on the Starter plan and $17 on Team, with a 3-user minimum, the plan most small teams pick, both billed yearly, or $19 and $35 month to month. Extra local or toll-free numbers are a flat $5/number/mo. Where the two products tie on a row, the difference is usually how visibly the feature is built: see the voicemail to text page for exactly how Phoner does it.
What Phone.com costs if you will not pay a year up front
Billed yearly, Phoner starts at $9 per user with a 3-user minimum and Phone.com at $15 for 1 to 4 users, and that headline gap tells you almost nothing on its own. What separates them is which tier carries the feature you came for, and how many people you are buying for. The rates below are Phone.com's 1 to 4 user prices; the table further down applies its volume tiers.
| Plan | Billed yearly | Billed monthly | What the tier is for |
|---|---|---|---|
| Phone.com Basic | $15 per user ($180 a year) | $18 per user | Unlimited minutes, 1 number, apps, 50 voice features including IVR, video |
| Phone.com Plus | $22.50 per user ($269 a year) | $27 per user | Adds desk phone support, voicemail transcription, conversational texting |
| Phone.com Pro | $33.33 per user ($399 a year) | $40 per user | Adds call recording, call analytics, CRM integration, 10-year retention |
| Phoner Starter | $9 per user | $19 per user | A number, unlimited US and Canada calling, the apps, voicemail to text |
| Phoner Team | $17 per user | $35 per user | Adds the IVR phone menu, ring groups, texting, recording with consent |
| Phoner Business | $34 per user | $69 per user | Adds multi-level IVR, unlimited retention, CRM integrations and API |
Swipe sideways for the full table
Phone.com figures read from its own pricing page on October 9, 2026, including the plan and volume tier data the page loads · Call recording is an $8 a month add-on on Basic and Plus · Phone.com also sells a ProSIM cellular add-on at $10 per month and advertises a 30-day money-back guarantee · Phoner figures are our published list prices · Taxes, regulatory fees, and A2P texting registration are extra on both · Pricing in this category moves, so verify on the vendor page before buying
What Phone.com and Phoner cost per month at 3, 5, 10 and 25 users
Phone.com publishes four price bands, for 1 to 4, 5 to 9, 10 to 24 and 25 or more users, so a per-seat comparison only means something at a real team size. A full seat here is a phone menu, voicemail transcription, texting and call recording. On Phone.com that is Plus with the $8 recording add-on at 3 users, and Pro from 5 users, where Pro becomes the cheaper of the two routes. On Phoner it is the Team plan. The last three rows drop recording, which moves Phone.com down to Plus.
| Team size and need | Phone.com, billed yearly | Phoner, billed yearly | Phone.com, month to month | Phoner, month to month |
|---|---|---|---|---|
| 3 people, with recording | $91.50 (Plus + $8 add-on) | $51 (Team) | $105 | $105 |
| 5 people, with recording | $118.95 (Pro at $23.79) | $85 (Team) | $139.95 | $175 |
| 10 people, with recording | $220.90 (Pro at $22.09) | $170 (Team) | $259.90 | $350 |
| 25 people, with recording | $509.75 (Pro at $20.39) | $425 (Team) | $599.75 | $875 |
| 5 people, no recording | $84.95 (Plus at $16.99) | $85 (Team) | $99.95 | $175 |
| 10 people, no recording | $152.90 (Plus at $15.29) | $170 (Team) | $179.90 | $350 |
| 25 people, no recording | $361 (Plus at $14.44) | $425 (Team) | $424.75 | $875 |
Swipe sideways for the full table
Monthly totals before taxes and fees · Phone.com tier rates from its pricing page on October 9, 2026: Plus $22.50 / $16.99 / $15.29 / $14.44 yearly and $27 / $19.99 / $17.99 / $16.99 monthly; Pro $33.33 / $23.79 / $22.09 / $20.39 yearly and $40 / $27.99 / $25.99 / $23.99 monthly, for 1 to 4, 5 to 9, 10 to 24 and 25+ users · We assumed the $8 recording add-on is the same on both billing cycles · Phoner Team is $17 yearly and $35 monthly per user, from 3 users
Where the two products actually diverge, in the order it costs you money
The two entry plans are not the same plan
Phoner opens at $9 per user billed yearly with a 3-user minimum and Phone.com at $15, and a side-by-side of entry prices is still mostly a waste of your time. The number that decides the bill is the tier that carries the feature you came for. On Phone.com, voicemail transcription is a Plus feature at $22.50, and call recording is included on Pro at $33.33 or bought as an $8 a month add-on on Basic and Plus. On Phoner, transcription is on the $9 Starter and recording is on the $17 Team plan. Price the seat by what it has to do, not by the cheapest row on the page, and the two products stop looking identical.
Phone.com puts the phone menu on the entry tier, and almost nobody else does
Auto attendants normally sit above the entry plan across this whole category, which is why the price people quote is rarely the price that gets you a phone menu. Phone.com is the genuine exception: its $15 Basic plan lists 50 standard voice features including IVR. On Phoner the visual IVR builder is a Team feature at $17. If a menu on the cheapest possible seat is your requirement, that is a real reason to pick Phone.com and we are not going to pretend otherwise.
Mixing plans across users is Phone.com's best idea
Most providers, Phoner included, put your whole account on one plan. Phone.com lets you assign tiers per user, so an owner who needs recording and CRM can sit on Pro while five field technicians who only need a number and the app sit on Basic. For a team that splits cleanly into heavy and light users, that is a genuinely cheaper structure, and it is the strongest argument for staying. Where it stops helping is a team where everyone answers the published number and everyone therefore needs the same routing features.
Video meetings exist there and do not exist here
Phone.com includes video conferencing from the $15 tier. Phoner has no video product at all, deliberately: it is a phone system, not a communications suite. If you want calls, meetings, and screen sharing from one vendor and one bill, that is a straight loss for us and you should weigh it. If your team already meets on Zoom, Google Meet, or Teams, you would be paying for a fourth video tool you will not open.
What five, ten and twenty-five people actually cost
Take a business that wants transcribed voicemail, a phone menu, texting, and recorded calls. At five people Phone.com's volume tier puts Pro at $23.79 a seat billed yearly, so five seats are $118.95 a month, or about $1,427 a year. Phoner Team for the same five is $85 a month, or $1,020 a year, so the gap is about $407. At 25 people it is $509.75 against $425. Drop the recording requirement and the picture turns: five Plus seats are $84.95 against Phoner's $85, and from 10 people Phone.com Plus is the cheaper buy ($152.90 against $170). Month to month, Phone.com is cheaper at every size, because Phoner doubles its rate when you decline the year. If two of your people only need a number and the app, per-user mixing narrows the gap further, and that team is exactly where you should look hardest at Phone.com.
Check the exit before you sign, on either product
Ask any provider what leaving looks like while they are still selling to you, because the answer is far harder to get afterwards. Under FCC local number portability rules a carrier cannot refuse to release your number over an unpaid balance, so a port is your right rather than a favor. Porting into Phoner is free and usually completes in one to two weeks with the old line still ringing throughout. Phone.com advertises a 30-day money-back guarantee, which is a fair way to test a phone system before you commit a team to it.
Who should pick which
Pick Phone.com if
Pick Phone.com if you want a phone menu and video meetings on the cheapest tier, or if your team splits cleanly into heavy and light users and you want to pay different rates for each. Nobody else in this comparison lets you mix plans that way.
Their list price: $8.49-33.33/user/mo billed yearly, by tier and team size
Pick Phoner if
Pick Phoner if the features you need are voicemail to text, ring groups, texting, and recording with consent tools, and you would rather reach all of them at $17 than pay $20.39 to $33.33 for Phone.com Pro. Extra numbers stay a flat $5 and every tier is month to month.
Phoner: $9-17/user/mo yearly, $19-35 monthly
Leaving Phone.com does not mean a new number
Your number is yours and moves with you. Phoner's free number porting takes about 1-2 weeks, and the line keeps ringing on Phone.com until the moment it switches over. Set up your phone menu and ring groups in Phoner while you wait, then the cutover is invisible to callers.
Port order · Phone.com → Phoner
Sign up for Phoner and submit the port with a recent Phone.com bill.
Keep answering on Phone.com. The number never goes dark.
In 1-2 weeks calls ring your Phoner apps. Cancel the old account.
Porting fee: $0 · Downtime: None
Compare Phone.com against a specific competitor
This page weighs Phone.com against Phoner. If you are choosing between two other vendors instead, these pages put both of their rate cards in one table.
Quo and OpenPhone alternatives
The other system that puts phone menus behind an upgrade, with what Quo charges at each tier and where the per-seat bill lands for a small team.
Google Voice vs Ooma
Two more entry plans priced around the same point, and the Workspace license that makes one of them cost $27 rather than the $10 everyone quotes.
RingCentral vs Dialpad
Two second tiers priced identically at $25 per user, separated only by the three-seat minimum that one of them publishes and the other does not.
Common questions about switching
What are the best Phone.com alternatives?
For a small team that wants voicemail to text, ring groups, texting, and call recording on one seat, Phoner Team at $17 per user billed yearly is the closest like-for-like swap and costs less than Phone.com Pro at every team size. Quo, formerly OpenPhone, suits text-heavy teams. Google Voice is the cheapest option for one person who only needs a number and voicemail.
How much does Phone.com cost per month?
For 1 to 4 users, Phone.com Basic is $15 per user billed yearly ($180 a year) or $18 month to month, Plus is $22.50 or $27, and Pro is $33.33 or $40. Larger teams pay less per seat: at 5 to 9 users Basic is $11.04 yearly, at 10 to 24 it is $9.34, and at 25 or more it is $8.49. Taxes and regulatory fees are added on top.
Does Phone.com include call recording?
Call recording is included on Pro, at $33.33 per user billed yearly for 1 to 4 users, alongside call analytics, CRM integration, and 10-year data retention. On Basic and Plus it is an $8 a month add-on. On Phoner, call recording with consent announcements is on the Team plan at $17 per user billed yearly.
Does Phone.com have an auto attendant?
Yes, and unusually it is on the cheapest plan. Phone.com lists 50 standard voice features including IVR on Basic at $15 per user. That is worth noting because auto attendants sit above the entry tier on most competing products, including Phoner, where the visual IVR builder is a Team feature at $17.
Is Phoner cheaper than Phone.com?
Billed yearly with call recording, yes, at every team size: five Phoner Team seats are $85 a month against $118.95 on Phone.com Pro. Without recording the answer flips from 10 users, where Phone.com Plus is $152.90 against $170. Month to month, Phone.com is cheaper at every size, and for a menu and a number on every seat Phone.com Basic beats Phoner Team.
Can I move my Phone.com number to another provider?
Yes. Phone numbers are portable by law, and under FCC portability rules a carrier cannot refuse to release a number because of an unpaid balance. Porting into Phoner is free and usually takes one to two weeks, and your existing number keeps ringing during the switch so callers never notice.
Is Phone.com good for small business?
It fits well when your team splits into heavy and light phone users, because Phone.com is one of the few providers that lets you assign a different plan to each user instead of one rate for the whole account. It fits less well when everyone answers the same published number and therefore everyone needs the same higher tier.
Does Phone.com offer volume discounts?
Yes, and it publishes them. Its pricing page applies four bands: 1 to 4 users, 5 to 9, 10 to 24, and 25 or more. Billed yearly, Basic falls from $15 to $11.04, $9.34 and $8.49 per user, Plus from $22.50 to $14.44, and Pro from $33.33 to $20.39. Phone.com also says to contact sales for further volume pricing.
Is Phone.com HIPAA compliant?
Phone.com's own plan matrix lists HIPAA compliant voice and HIPAA compliant video on Basic, Plus and Pro. Confirm the business associate agreement terms with Phone.com before you put patient calls on it. Phoner does not sign a BAA, so a medical or dental practice that needs one should choose Phone.com or another provider that does.
Does Phone.com include video meetings?
Yes, video conferencing is listed on the Basic plan at $15 per user. Phoner does not offer video at any tier, by design: it is a phone system rather than a full communications suite. If you want calls and meetings from one vendor, that is a point in Phone.com's favor.
Connect · Line open
Ready when you are, month to month
Pick a number and be usually assigned the same business day after you request it, or port your Phone.com number for free.
No credit card to get started. Cancel any time.