TF-01 TOLL-FREE
Toll free number for business, live in about 5 minutes
A toll free number is a business phone number with an 800, 833, 844, 855, 866, 877, or 888 prefix that costs callers nothing to dial from anywhere in the US and Canada. Phoner includes toll-free numbers on the Team plan at $29 per user per month, and a new number is live in about 5 minutes.
One number on your website, your ads, and your invoices, answered by the whole team instead of one cell phone. Extra toll-free numbers are $5 per number per month, and porting an existing 800 number in is free.
ON TEAM · $29/USER/MO · EXTRA NUMBERS $5/MO
What an 800 number buys a small team
01
Look national from day one
A 5-person shop with an 833 number reads like a company with offices in three time zones. Callers from Maine to San Diego dial the same digits and someone answers.
02
Free for every caller
Toll-free means the caller pays nothing, even from a landline or a hotel phone. On quote lines and support lines, removing that friction is worth far more than the $5 a month an extra number costs.
03
Every call routed, not forwarded
Your toll-free number plugs into the same phone menu and ring groups as the rest of Phoner, so Press 1 reaches sales in Austin and Press 2 reaches support in Tampa.
04
Yours for good
Toll-free numbers are portable by law. If you ever leave, the number goes with you, and porting one in from another provider is free and takes 1-2 weeks with no downtime.
How to get a toll free number in Phoner
Pick your prefix and search
Choose 800, 833, 844, or another toll-free prefix, then search the available numbers. Repeating digits and word patterns show up in the results.
Attach your menu and team
Point the number at a greeting, a phone menu, or a ring group. Business hours rules decide what happens after 6 pm.
Answer from any device
The number rings the Phoner apps on iOS, Android, desktop, and web. Whoever is available picks up.
Want the whole picture? See the cloud phone system, explained walkthrough from number to first call.
How an 800 number fits the rest of your phone system
A toll-free line rarely works alone. Most teams point it at an IVR phone menu so callers press 1 for sales and 2 for billing, then let call routing and ring groups decide whose phone rings first. Calls that slip through after hours land as transcripts instead of dying in a mailbox nobody checks.
If most of your customers are in one metro, weigh the toll-free line against a local phone number for business; plenty of teams run both for $10 a month in add-ons. That is the pattern across our small business phone system customers: local for the home market, toll-free for everywhere else. Our guide on how to get an 800 number walks through prefixes, vanity words, and porting, the full buyer rundown lives on 800 number for business, and pricing stays per-user and month-to-month.
Toll-free numbers: common questions
Toll-free numbers are included on the Team plan at $29 per user per month billed yearly ($35 monthly). Each additional toll-free number is $5 per number per month, and US and Canada calling is unlimited on every plan.
Callers treat them the same. True 800 numbers are scarcer, so the exact digits you want are more likely to be available in 833 or 844. Pick whichever prefix has a number you can say out loud without spelling it.
Yes. Toll-free numbers support business text messaging once carrier verification is complete, and we file that verification for you. Most complete within a few business days.
Features that work this line
IVR-03 MENU
IVR phone menu
A visual press-1 menu builder that routes callers in about 10 minutes.
IVR phone menuRT-04 ROUTING
Call routing
Ring groups, hours rules, and failover so no call dies in one voicemail.
Call routingLN-08 LOCAL
Local numbers
Any US or Canada area code, included on every plan.
Local phone number for businessTF-01 TOLL-FREE · Your line is open
Put a toll free number on your line today
Live in about 5 minutes on the Team plan. Month-to-month, no hardware, porting free.