VM-02 VOICEMAIL
Voicemail to text: read every message instead of dialing in
Voicemail to text automatically transcribes every voicemail and delivers it as readable text in the Phoner apps and your email, usually within about 30 seconds of the caller hanging up. It is included on every Phoner plan, starting at $15 per user per month.
You read a transcript in 10 seconds; listening to the same message takes a minute plus the dial-in dance. Every transcript arrives with the caller and the line they dialed, so the call back or the text back is one tap away.
ON EVERY PLAN · FROM $15/USER/MO
What voicemail transcription gets you
01
Triage in seconds, not minutes
Scan 10 transcripts in the time it takes to listen to one message. The quote request gets a call back in 5 minutes; the robocall gets archived without a listen.
02
Nothing gets lost
Transcripts are stored and searchable next to the audio, so the phone number a customer read out in March is still findable in November.
03
Reply from the same screen
Every transcript shows who called and which line they dialed. Tap to call back, or answer by business text when a text is faster.
04
On every plan
Voicemail to text is included on Starter, Team, and Business. No add-on, no per-message fee.
How to set up voicemail to text in Phoner
Record or type your greeting
Set a voicemail greeting per line, or type it and let text-to-speech read it. No recording booth required.
Missed calls become text
When a call hits voicemail, the transcript lands in the app and your email in about 30 seconds, with the audio attached.
Read, then call or text back
Handle messages between meetings from any device. Mark them done and they leave the queue.
Want the whole picture? See the cloud phone system, explained walkthrough from number to first call.
Where transcription sits in your call flow
Voicemail to text is the safety net under everything else. Business hours in call routing make sure daytime calls ring the team first, and an IVR phone menu sends after-hours callers straight to the mailbox that transcribes.
Teams that live in the field lean on it hardest. A phone system for real estate agents means a buyer who tours houses all Saturday leaves one voicemail and expects a call back before dinner; the transcript makes that possible from the business phone number app in your pocket. Before you record your greeting, borrow a script from our professional voicemail greeting examples.
Voicemail to text: common questions
Clear speech transcribes very well; heavy accents, background noise, and mumbled digits less so. The audio is always attached, so the transcript is a fast first pass, never the only record.
No. It is included on every plan, starting with Starter at $15 per user per month. There is no per-message or per-minute transcription fee.
Yes. Transcripts push to the iOS, Android, desktop, and web apps and can also go to any email address, so a shared inbox can watch the main line.
Features that work this line
RT-04 ROUTING
Call routing
Ring groups, hours rules, and failover so no call dies in one voicemail.
Call routingIVR-03 MENU
IVR phone menu
A visual press-1 menu builder that routes callers in about 10 minutes.
IVR phone menuAP-10 APPS
Mobile app
iOS, Android, desktop, and web apps that keep work and personal separate.
Business phone number appVM-02 VOICEMAIL · Your line is open
Stop dialing in to check messages
Voicemail to text is on every Phoner plan from $15 per user per month.