UC-07 CONTRACTOR
Phone system for contractors: answer the job call from the job site
A contractor phone system puts one business number on your truck, site signs, and estimates, answers it with a greeting, rings your crew in order, and turns missed calls into text transcripts you read from the job site. Phoner sets it up in about 5 minutes for $15 per user per month, on the phones you already carry.
The call you miss while your hands are inside a wall is a $2,000 job dialing your competitor. Put a menu in front of your number, ring the whole crew, and read the voicemail as a text from the ladder.
Where contractors lose jobs on the phone
Three ways the current setup quietly hands callers to somebody else.
Pain 01
You physically cannot answer
Hands in a panel, on a roof, running a saw. The call rings out, the homeowner hears a generic mailbox, and the next contractor on their list picks up on ring two.
Pain 02
The number on the truck is your personal cell
Every yard sign and permit carries your private number. It never stops ringing, you cannot hand it to a foreman, and if you ever sell the business, the phone number is you.
Pain 03
Estimates die in phone tag
A homeowner who called three days ago and never heard back has already signed with someone else. Without a callback list that writes itself, follow-up depends on memory at 7 pm.
Built for a crew that works with its hands
Every outcome below is a switch you flip in the dashboard, not a project you scope.
A menu answers when your hands are full
Callers hear your company greeting and press 1 for a quote or 2 for scheduling. The IVR phone menu picks up on the first ring, every time, including when the whole crew is on ladders.
The crew rings in order, not all or nothing
With call routing, a quote call tries you, then your partner, then the office tablet. First to answer takes it, and a call only hits voicemail when every phone on the crew is busy.
Missed calls become a callback list
When a call does slip through, voicemail to text puts the transcript on your phone in seconds. "Deck repair, flexible on timing, call after 5" is readable from the ladder, and callable from the truck.
Text the photos, from the business number
With business texting, the before-and-after photos, the estimate PDF, and the "we are 20 minutes out" text all come from the number on the truck, not from a random cell the customer does not recognize.
Still running the business on a personal cell? Our guide on how to get a business phone number covers the whole move, including porting the number your customers already have saved.
How a real call plays out
Straight from the operator's call sheet, next to the math the decision maker actually runs.
Tuesday, 2:15 PM. You are elbow-deep in a water heater swap when the main line rings. The menu answers, the homeowner presses 1 for a quote, and the call tries your cell, then your partner's. He is driving, so it lands in voicemail, and by 2:16 the transcript is on both your phones: a fence replacement on Maple, wants it before the 4th. Your partner calls back from the truck at 2:40 and books the walkthrough for Thursday. You never took a hand off the wrench.
An average residential job runs $500 to $5,000, and the industry's dirty secret is how many of them are won by whoever answers first. A two-person crew on Phoner costs $30 a month on Starter. If the menu and the callback list save one job a year, the system paid for itself several times over. It usually saves one a month.
See it answer for your team
Pick a number, build the menu, and run an incoming call through the switchboard. It takes about 20 seconds, right here.
01 · Pick your number
02 · Your phone menu
03 · Incoming call
Press a key to answer the menu yourself
Voicemail to text
transcribed · texted to you · 0:42
Call sheet
Today
This number can be yours in about 5 minutes.
Recording consent laws vary by state and country. You are responsible for lawful use.
Questions contractors ask first
The app rings like a normal call and answers like a normal call, so anything you can do on a cell you can do here. Where the signal is weak, calls can forward to plain cell service automatically, and every missed call still becomes a text transcript you read when you are back in coverage.
Yes. A common setup rings the office manager for 10 seconds, then adds the owner and foreman, then rolls to voicemail with a transcript to everyone. You change the order any time in the app, per line and per menu branch.
Yes. Porting is free, our team handles the carrier paperwork, and the number keeps ringing during the one-to-two-week move. Nothing gets repainted, reprinted, or missed.
What it costs, in plain numbers
Per user, month to month, unlimited US and Canada calling on every plan. Yearly billing saves about 20 percent.
Starter
$15
per user / mo yearly · $19 monthly
Team · Most popular
$29
per user / mo yearly · $35 monthly
Business
$59
per user / mo yearly · $69 monthly
Enterprise
Custom
Talk to sales · SSO
Most teams like yours pick Team at $29 per user per month for the phone menu, team routing, shared numbers, texting, and recording. The full business phone system cost breakdown lists every plan and add-on, including extra numbers at $5 per month.
Also on Phoner: Small business · Startups · Remote teams · Law firms · Real estate · Agencies · Accounting firms · Insurance agencies · Property management · Restaurants · Car dealerships · Nonprofits
UC-07 CONTRACTOR · Your line is open
Answer the next call like a company
Pick a number, build your menu, and answer from the phone already in your pocket. Live in about 5 minutes, from $15 per user per month, no contracts.
No credit card to get started. Cancel any time.