UC-20 Landscaping
Phone system for landscaping companies that catches the quote request while crews are on a job
A phone system for landscaping companies puts one business number on the owner, office and crew lead phones, lets callers press for a new quote, an existing job or billing, rolls an unanswered call to the next person, and turns missed calls into voicemail with a text transcript. It runs in an app on any phone, so no desk hardware is needed. Team is $17 per user a month billed yearly.
A homeowner who wants a quote for spring cleanup or a new patio calls three companies in a row and books the first one that answers. When the crew is running mowers, a missed call is a bid handed to a competitor.
Where a landscaping company loses calls
Three ways the current setup quietly hands callers to somebody else.
Pain 01
The owner is on a mower or a skid steer
Quote requests come in during working hours, exactly when the person who prices jobs cannot hear the phone. The caller moves on to the next listing.
Pain 02
Customer questions bury new leads
Existing clients asking about a skipped visit or an invoice tie up the same line as a first-time caller with a four-figure project.
Pain 03
Crew leads answer from personal cells
When a crew lead takes a call on a personal number, the office never sees it, the follow-up is forgotten and the number on the truck rings a phone nobody owns.
One company number and a path for every caller
Every outcome below is a setting you flip, not a project you scope.
New quotes kept apart from existing clients
An IVR phone menu lets a caller press 1 for a new quote, 2 for an existing job or schedule question, or 3 for billing, so a skipped-mow call never blocks a new patio lead.
Calls that roll to the next person
Set call routing so the owner rings first, then the office, then the crew lead. After hours, a business hours schedule sends callers to voicemail with a text transcript.
Estimate windows by text
Send a visit window or a quote follow-up with business texting from the company number, with replies in a shared inbox. Texting goes live on a number once carrier registration is approved, usually a few business days.
Work from your own phone as the company line
The owner and crew leads sign into the mobile app and call as the company number, so customers never see a personal cell and the owner can call a lead back from the truck.
Companies that record quote calls to confirm scope should check the rules. Our state-by-state guide to call recording laws shows which states need every party to agree.
How a real call plays out
Straight from the operator's call sheet, next to the math the decision maker actually runs.
At 10:20 AM a homeowner calls for a patio quote. The owner is running a job and the office is empty, so the call rolls to the crew lead, who is on a mower and misses it. Voicemail takes the message, the transcript lands in the shared inbox within a minute, and the office texts back a visit window before the caller dials another company.
A small landscaping company with an owner, an office manager and a crew lead is three seats. On Team, which includes the menu, routing and business texting, that is $51 a month billed yearly, or $105 month to month. One extra install or contract booked from a call that used to go unanswered covers a long stretch of that.
Recording and consent
Phoner is a business phone system. It does not hold callers in a queue, route by skill or longest idle time, track crews or trucks, or offer a HIPAA BAA. It does not integrate directly with estimating or scheduling software. A company that wants a live person to answer every call should compare an answering service instead.
See it answer for your team
Pick a number, build the menu, and run an incoming call through the switchboard. It takes about 20 seconds, right here.
01 · Pick your number
02 · Your phone menu
03 · Incoming call
Press a key to answer the menu yourself
Voicemail to text
transcribed · texted to you · 0:42
Call sheet
Today
Request this number today. It is usually assigned the same business day.
Recording consent laws vary by state and country. You are responsible for lawful use.
Questions landscaping ask first
Yes. Number porting is free and our team handles the carrier paperwork. Your existing number keeps ringing while the transfer completes, which usually takes one to two weeks, and a temporary number is assigned in the meantime.
No. Calls ring in the Phoner app on any phone or computer, so there is no hardware to buy. If you want a desk phone in the office, standard SIP desk phones are supported, or you can keep using a cell.
The call rolls through your ring order, then goes to voicemail. The voicemail is transcribed and sent to the shared inbox as text, so someone can reply by text in a minute instead of calling back blind.
What it costs, in plain numbers
Per user, month to month, unlimited US and Canada calling on every plan. Yearly billing saves 50 percent. Every plan starts at 3 users.
Starter
$9
per user / mo yearly · $19 monthly
Team · Most popular
$17
per user / mo yearly · $35 monthly
Business
$34
per user / mo yearly · $69 monthly
Enterprise
$59
per user / mo yearly · $118 monthly
Most teams like yours pick Team at $17 per user per month billed yearly for the phone menu, team routing, shared numbers, texting, and recording. The full business phone system cost breakdown lists every plan and add-on, including extra numbers at $5 per month.
Also on Phoner: Small business · Startups · Remote teams · Law firms · Real estate · Agencies · Contractors · Accounting firms · Insurance agencies · Property management · Restaurants · Car dealerships · Nonprofits · Financial advisors · Staffing agencies · Auto repair shops · Moving companies · Pest control · Towing
UC-20 Landscaping · Your line is open
Answer the next call like a company
Pick a number, build your menu, and answer from the phone already in your pocket. Requested in minutes, assigned the same business day, from $9 per user per month billed yearly, no contracts.
No credit card to get started. Cancel any time.