OpenPhone is now Quo. The company announced the new name on September 23, 2025, alongside $105 million in growth financing, and openphone.com now resolves to quo.com. It is the same product, the same accounts and the same logins: there was no migration, no forced upgrade and no feature removed at the rebrand. What did change is the positioning, from "business phone system" to a shared inbox for calls and texts with AI attached, and the pricing page moved with the name.
If you landed here because a comparison article you were reading calls it OpenPhone and the website calls it Quo, that is the whole explanation. Below is what actually changed, what the plans cost now, and the two things worth checking on your own account.
When did OpenPhone become Quo?
September 23, 2025. The company published the announcement on its own blog under the title "OpenPhone is now Quo," and the same day it disclosed $105 million in growth financing, made up of $96 million from General Catalyst's Customer Value Fund and $9 million in equity from existing investors. By its own account the business was serving close to 90,000 companies at that point.
Search behavior has lagged the change by a long way, which is why you still see the old name everywhere. Nearly a year on, "openphone" remains the term most buyers type, and most of the review and comparison pages that rank for it were written before the rebrand.
Why did OpenPhone change its name to Quo?
The company's stated reason is that the old name had become too narrow for what it sells. In its announcement it put it this way: "The name is our commitment to the mission we've had from the very beginning. We never set out to be just another phone system."
Read past the language and the commercial logic is straightforward. A product called OpenPhone is a phone. The company wants to sell a front-office platform where calls, texts and an AI agent share one inbox, and it is pricing accordingly, with AI automation credits bundled into every tier. Renaming was the cheapest way to stop competing on the phone-system comparison grid, where the headline rate is the whole conversation.
There is a cost to that decision, and it lands on the buyer rather than the vendor. For the company doing the renaming, the hard part is never the logo, it is that the old name keeps surfacing in search results, review sites and comparison tables for years afterward, which is why watching where a brand actually appears across the web becomes a monitoring job of its own. For you, it means the article you are comparing prices in may predate the change and quote tiers that no longer exist.
Is Quo the same product as OpenPhone?
Yes. The company was explicit that this was a rename rather than a replacement: "This rebrand isn't about changing the product you already know and trust. It's about building on its strengths and carrying that mission forward." Accounts, numbers, message history and integrations carried over. Nobody had to re-port a number or rebuild a workflow because of the rebrand.
That said, the product has continued to change on its own schedule since, which is a separate matter from the name. The plan structure and the AI credit system in place today are not identical to what OpenPhone offered in 2024, so an old review can be wrong about the product even where it is right about the name.
Quo pricing, formerly OpenPhone pricing
Quo sells three per-user tiers. These figures were read from Quo's own pricing page on August 11, 2026, and are shown both ways, because the gap between the annual and the monthly column is where most comparisons go wrong.
| Plan | Billed yearly | Billed monthly | The annual lock-in premium | What it adds |
|---|---|---|---|---|
| Quo Starter | $15 per user | $19 per user | 27 percent | A number, the shared inbox, calling and texting |
| Quo Business | $23 per user | $33 per user | 43 percent | Phone menus, group calling, custom ring orders, call transfers, automatic recording, HubSpot and Salesforce |
| Quo Scale | $35 per user | $47 per user | 34 percent | Higher limits and more advanced administration |
Additional numbers are $5 per month each. Outgoing texts sent through the API, Zapier or Make are billed at $0.01 apiece, which matters if you automate messaging.
What the $15 Starter plan does not include
This is the single most useful thing to know before pricing Quo against anything else. Phone menus, group calling, custom ring orders, call transfers and automatic call recording all sit on Business at $23, not on Starter at $15. So does the HubSpot and Salesforce pairing.
A phone menu that answers and routes callers is the most common reason a small business buys one of these products at all. If that describes you, the plan you are actually pricing is $23 per user billed yearly or $33 month to month, not $15. Almost every roundup that ranks Quo cheapest quotes the Starter figure and then compares it against a rival's mid tier.
What Quo charges for AI
Every plan bundles 1,000 automation credits, which Quo equates to roughly 10 AI-handled calls per month. Past that you buy a credit tier: $25 for 4,000 credits, $49 for 10,000, $99 for 25,000 or $199 for 60,000, with overage running from $1.00 per call on the smallest tier down to $0.45 on the largest.
One detail here is genuinely unusual and worth crediting. At every tier, the bundled per-call rate is cheaper than that same tier's overage rate, so prepaying is actually the better deal rather than a premium you pay for committing. That is the opposite of how most metered services in this category are structured, and it is the sort of thing worth checking whenever a vendor sells you credits.
Do I need to do anything to my OpenPhone account?
No. Logins, numbers and history carried across, and openphone.com resolves to quo.com, so old bookmarks still land somewhere sensible. Two housekeeping items are worth ten minutes, though, and neither is caused by the rebrand so much as surfaced by it.
- Check which tier you are on and what it now includes. Plan contents have shifted since 2024. If you signed up years ago for a feature that has since moved to a higher tier, you want to know that before renewal rather than after.
- Check whether you are billed annually and when the term ends. This is the one that costs people money. If you ever decide to move, porting numbers out mid-term means paying for months of a service nobody is using. Find the renewal date first, then schedule anything else around it.
Does the rebrand change anything if I am shopping for a phone system?
Only in one practical way: it makes the research harder, and you should adjust for that. Roughly a year of comparison content sits between the rebrand and today, and a lot of what ranks for "openphone pricing" was written before September 2025. When a table shows tier names you cannot find on quo.com, that is why.
The defensive habit is simple. Check the publication or update date on anything you read about this product, this article included, then confirm the plan name and price on the vendor's own site before you sign. That applies to more than Quo. Dialpad restructured its pricing page in 2026 around AI Agent credits and stopped displaying its per-user tiers to human visitors, so a comparison written in the same window can be stale about two vendors at once.
It is also worth being honest about what the new positioning signals. A company that renames itself away from "phone" is telling you where its roadmap is going. If you want a shared inbox with an AI agent in it, that alignment is good news. If you want a phone system with a menu, ring groups and recording, you are now a secondary audience for this product, and the pricing reflects it: the phone-system features are on the middle tier.
Quo alternatives worth comparing
If the rebrand prompted you to look around, these are the comparisons that actually change minds, with both vendors' rate cards priced yearly and monthly rather than the annual column alone:
- OpenPhone vs Dialpad, where both entry plans are $15 billed yearly but $19 against $27 month to month.
- OpenPhone vs RingCentral, where RingCentral turns out cheaper than Quo for anyone who needs an auto attendant, because it includes one on its $20 entry plan.
- The full OpenPhone and Quo pricing breakdown, including what each tier carries and where Phoner lands against it.
If a phone menu is the thing you are really buying, our IVR phone menu page shows the builder before you pay for it, and call routing and ring groups covers how calls reach the right person once the menu has done its part.
The short version
OpenPhone became Quo on September 23, 2025. Same product, same accounts, new name and new positioning, with $105 million raised alongside it. Pricing today is $15, $23 and $35 per user billed yearly, or $19, $33 and $47 month to month, and the phone-system features most small businesses are shopping for sit on the $23 tier rather than the $15 one. Nothing on your account needs attention because of the rebrand, but the renewal date and your current tier are both worth a look.
Phoner publishes its rates at $15, $29 and $59 per user billed yearly, or $19, $35 and $69 month to month at every tier, with no seat minimum. Porting a number in is free and the old line keeps ringing until the cutover.
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