Aircall pricing in 2026 per seat and the alternatives worth comparing
Aircall costs $30 per license per month on Essentials and $50 on Professional billed annually, or $40 and $70 billed monthly. The number that decides your bill is not either of those: both published plans carry a three-license minimum on both billing cycles, and Aircall prints it on the plan cards themselves, as "3 licenses for $90/month, billed annually" and "3 licenses for $150/month, billed annually". So the smallest Aircall account you can buy is $90 a month billed annually, or $1,080 a year, and $120 a month if you pay monthly, even if one person answers the phone. The Enterprise tier (formerly Custom) requires 25 licenses. Both published plans include one local or toll-free number, with additional numbers at $6 per month, and unlimited outbound calling in the US and Canada. Two things are worth checking before you compare it with anything: Aircall publishes no domestic SMS or MMS rate at all, printing "contact us for rates" in all three columns, and Essentials caps you at three teams. Phoner also starts at three users, but at $9 per user billed yearly, so the smallest Phoner bill is $27 a month billed yearly, or $57 month to month, for the same job.
The full ranked field is in the guide to the best VoIP for small business, entry pricing for every provider sits yearly against monthly in the business phone system comparison, and Phoner's plans are listed in plain dollars on the pricing page.
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Where Aircall is genuinely strong
Aircall is a genuinely strong product and the reasons to buy it are real. It ships 250+ integrations and API access on the entry plan, which is unusual: most rivals, Phoner included, put CRM connections on an upper tier. The IVR, call recording, and click-to-dial are all on Essentials at $30. Professional at $50 adds a Power Dialer, voicemail drop, Salesforce CTI, live call monitoring, and smart routing with queue callback, which is a real outbound sales stack rather than a phone system with a dialer bolted on. If you run a sales floor or a support queue where supervisors listen in and coach, Aircall is built for that and Phoner is not.
Where Phoner fits
Phoner is the better buy when the team is small and the job is answering the phone well. Phoner also starts at three users, but the smallest bill is $27 a month billed yearly, against a $90 floor at Aircall. Every plan is also sold month to month, extra numbers are $5 instead of $6, and the phone menu, ring groups, business texting, and call recording with consent announcements all sit on the Team plan at $17 per user billed yearly.
In practice the deciding features are usually the call routing and ring groups and IVR phone menu.
Phoner vs Aircall, line by line
| What you are buying | Phoner | Aircall |
|---|---|---|
| Entry price | $9/user/mo billed yearly, 3-user minimum | $30/license/mo, billed annually |
| License minimum | Three users on every plan | 3 licenses on both published plans |
| Smallest possible monthly bill | $27 billed yearly, $57 month to month | $90 billed annually, $120 billed monthly |
| Contract shape | Month to month at every tier | Annual or monthly; monthly is $40 per license on Essentials, 33 percent above the $30 annual rate |
| IVR phone menu | Team, $17 | Essentials, $30 |
| Call recording | Team, $17 | Essentials, $30 |
| Recording consent announcements | Yes, built in | Not published on the pricing page |
| CRM integrations and API access | Business, $34 | Essentials, $30 |
| Salesforce CTI | No | Professional, $50 |
| Power dialer and voicemail drop | No | Professional, $50 |
| Live call monitoring and coaching | No | Professional, $50 |
| Analytics history | Unlimited on Business | Up to 6 months on both published plans |
| Numbers included | 1 per account, extras $5/mo | 1 local or toll-free, extras $6/mo |
| Business texting | Team, $17 | Listed, rates quoted on request |
Swipe sideways for the full table
Competitor figures are public list prices and positioning as of 2026. Verify before buying.
Phoner's side of the table starts at $9/user/mo on the Starter plan and $17 on Team, with a 3-user minimum, the plan most small teams pick, both billed yearly, or $19 and $35 month to month. Extra local or toll-free numbers are a flat $5/number/mo. Where the two products tie on a row, the difference is usually how visibly the feature is built: see the call routing and ring groups page for exactly how Phoner does it.
What Aircall costs at each team size, once the 3-license minimum is applied
Aircall publishes $30 per license, and almost every comparison stops there. The line that actually sets your bill sits directly underneath it on Aircall's own pricing page: three licenses for $90 a month, billed annually. Both published plans carry that 3-license floor, and the Custom tier requires 25. Below is what each team size really pays on each product. Both columns price the entry plan billed annually. Aircall also sells Essentials monthly at $40 per license with the same 3-license floor, so one to three people pay $120 a month on monthly billing. Phoner month to month is $19 per user, with the same 3-user minimum.
| Team size | Aircall Essentials | Phoner Starter | What the numbers mean |
|---|---|---|---|
| 1 person | $90 a month ($90 per person) | $27 a month (3-user minimum) | Both bill three seats; Aircall costs over 3 times more |
| 2 people | $90 a month ($45 per person) | $27 a month (3-user minimum) | Both bill a 3-seat floor, so the third seat is paid and empty |
| 3 people | $90 a month ($30 per person) | $27 a month | The first team size where both charge their headline rate |
| 5 people | $150 a month ($30 per person) | $45 a month | Phoner Starter; Phoner Team with the phone menu is $85 |
| 10 people | $300 a month ($30 per person) | $90 a month | Phoner Starter; Phoner Team with the phone menu is $170 |
| 25 people | $750 a month ($30 per person) | $225 a month | The seat count where Aircall's Custom tier becomes available |
Swipe sideways for the full table
Aircall figures read from its own pricing page on August 4, 2026 and re-checked at source September 28, 2026 · Essentials $30 per license and professional $50 per license billed annually, $40 and $70 billed monthly, with a 3-license minimum on both billing cycles · Enterprise tier (formerly Custom) requires 25 licenses · Aircall column above prices the essentials plan · Phoner column prices the $9 starter plan billed yearly, with its 3-user minimum · Taxes, regulatory fees, and A2P texting registration are extra on both · Pricing in this category moves, so verify on the vendor page before buying
What each Aircall tier includes, and the four rows that decide most purchases
Aircall publishes a 92 row feature matrix underneath its plan cards. These are the rows that change a buying decision rather than lengthen a feature list. Read on September 9, 2026 from its own pricing page.
| Row from Aircall's table | Essentials $30 | Professional $50 | Custom |
|---|---|---|---|
| Minimum number of users | 3 | 3 | 25 |
| Smallest possible monthly bill | $90 billed annually, $120 billed monthly | $150 billed annually, $210 billed monthly | Quote only |
| Maximum number of teams | 3 | Unlimited | Unlimited |
| Phone number included in the plan | 1 local or toll-free | 1 local or toll-free | 1 local or toll-free |
| Price of each additional number | $6 per month | $6 per month | $6 per month |
| Outbound calls, domestic | Unlimited in US and Canada | Unlimited in US and Canada | Unlimited worldwide |
| SMS and MMS domestic rates | Contact us for rates | Contact us for rates | Contact us for rates |
| Access to call recordings | Up to 1 year by request | Unlimited by request | Unlimited by request |
| Analytics history | Up to 6 months | Up to 6 months | Unlimited |
| IVR, call routing, call queuing, ring groups | Included | Included | Included |
| Smart routing and queue callback | Not included | Included | Included |
| Call coaching, whispering, live monitoring | Not included | Included | Included |
| Power Dialer and voicemail drop | Not included | Included | Included |
| HubSpot, Zendesk, Pipedrive, Intercom, Slack, Zoho | Included | Included | Included |
| Salesforce Service and Sales Cloud | Not included | Included | Included |
| SAML single sign-on | Not included | Not included | Included |
Swipe sideways for the full table
Every row read from Aircall's own published feature matrix on September 9, 2026 · The smallest bill row is Aircall's own wording from its plan cards, which print "3 licenses for $90/month, billed annually" and "3 licenses for $150/month, billed annually" · Where Aircall publishes no figure, as with domestic messaging rates, we print its own wording rather than an estimate
What Aircall actually costs once you read past the headline rate
The 3-license minimum is the whole story for a small team
Aircall lists $30 per license, and one line down it says three licenses for $90 a month, billed annually. That floor applies to Essentials and Professional alike, and to monthly billing as well as annual, so the cheapest Aircall account that exists is $90 a month, $1,080 a year, or $120 a month if you pay month to month at $40 per license. For a solo consultant that works out at $90 per person for one phone line. For a two-person business it is $45 each, and you are paying for a third seat nobody uses. The floor stops mattering at exactly three people, which is where Aircall starts charging the rate it advertises. If your team is at or above that line, the criticism disappears and you should compare the products on features instead. If it is below, no feature comparison changes the arithmetic.
Aircall puts integrations on the entry plan, and that is genuinely rare
On most business phone systems, connecting the phone to your CRM is an upper-tier feature. On Phoner, CRM integrations and API access are on the Business plan at $34 per user billed yearly. Aircall includes 250+ integrations and API access on Essentials at $30, which is a real advantage and the main reason sales teams choose it. The caveat worth knowing is that Salesforce CTI, the deep embedded softphone rather than a general connector, sits on Professional at $50. So does the Power Dialer. If your reason for buying Aircall is Salesforce, price the $50 tier, not the $30 one, which puts the floor for three people at $150 a month.
Two features Phoner does not have at any price
Aircall Professional includes a Power Dialer that works a list automatically and voicemail drop that leaves a pre-recorded message with one click, plus live call monitoring so a manager can listen to a rep in real time and coach them mid-call. Phoner has none of those and is not going to pretend otherwise. They are outbound-sales and contact-center tools, and a business that needs them should buy a product built around them. Phoner is built around a published number that a small team answers well: a menu, ring groups, business hours, transfers, texting, and recording.
Analytics history is capped on both published tiers
Aircall keeps analytics data for up to six months on Essentials and on Professional; unlimited history arrives with Analytics+, sold separately at $15 per license per month, or on the 25-license Custom tier. Call recordings are treated differently and more generously: up to a year on Essentials and unlimited on Professional, though both note that six months is what you get in the dashboard and longer retention is by request. If you are in an industry that expects you to produce a call from eighteen months ago, confirm the retrieval process rather than the marketing line, on any provider.
The add-ons stack faster than most buyers plan for
Aircall's published add-ons are priced per license, not per account, which compounds. AI Assist is $9 per license per month, Analytics+ is $15, WhatsApp is $10, Salesforce Voice is $30, and real-time AI coaching is $49. AI Voice Agents are billed by usage from $0.19 a minute, with bundles at $175 for 500 minutes and $725 for 2,500, or pay as you go at $0.49 a minute. A five-person team on Professional with AI Assist and Analytics+ is $50 plus $9 plus $15, which is $74 per license, or $370 a month. That is a legitimate price for a sales platform. It is more than four times the $85 the same five people would pay on Phoner Team billed yearly, which is the honest way to state the gap.
Texting is listed but the rate is not published
Aircall lists SMS and MMS business texting for the US, Canada, UK, Australia, France, and Germany, with a footnote directing you to contact them for rates. That is not a criticism of the product, but it does mean you cannot budget for texting from the pricing page, and texting volume is exactly the kind of cost that surprises people. International outbound calling is quoted the same way on both published plans; only the 25-license Custom tier includes unlimited worldwide calling. Get both numbers in writing before you sign if either one matters to you.
Check the exit while they are still selling to you
Under FCC local number portability rules a carrier cannot refuse to release your number because there is an unpaid balance, so porting out is your right rather than a favor you have to negotiate. Ask any provider, Aircall or Phoner or anyone else, what a port out looks like and how long it takes, before you commit a team to them. Porting into Phoner is free, usually completes in one to two weeks, and your existing line keeps ringing right up to the cutover, so callers never reach a dead number.
Aircall does not publish a texting rate anywhere on its pricing page
This is the row most comparisons skip, and it matters for any US business that texts customers. Aircall's feature matrix lists domestic SMS and MMS business text messaging on all three tiers, and where the allowance or the rate should be it says the same thing in all three columns: contact us for rates. There is no included message count, no per message price and no cap published for the United States. That is unusual even by this category's standards. RingCentral publishes 25, 100 and 200 messages per user per month by tier. Nextiva publishes 100, 500 and unlimited. Grasshopper publishes unlimited with a $1.50 monthly messaging fee. Aircall publishes nothing, so a texting budget at Aircall cannot be built from the rate card at all. Ask for the messaging rate in writing before you sign, and be aware that A2P 10DLC brand and campaign registration through The Campaign Registry is required first at every US provider including us.
The advertised AI rate is the volume rate, not the entry rate
Aircall markets its AI Voice Agents from $0.19 per minute, and that figure is accurate at the top of the range rather than the bottom. Its own published bundles are 500 minutes for $175 and 2,500 minutes for $725, which work out at $0.35 and $0.29 per minute. The $0.19 rate appears against custom bundles at 10,000 minutes and above. So the first bundle a small business would actually buy costs roughly 84 percent more per minute than the advertised starting price, and you would need to commit to twenty times the entry volume to reach it. Every account does get 50 free AI Voice Agent minutes per month, with 100 additional at sign-up, which is a fair way to test it. Messaging agents are priced separately from $0.15 per conversation. None of this is hidden, but "from $0.19 per minute" and "$175 for 500 minutes" are the same sentence read from opposite ends.
Essentials caps the number of teams at three, and nobody mentions it
The seat minimum gets all the attention, but there is a second structural cap on the entry plan that is easier to hit. Aircall's matrix limits Essentials to a maximum of three teams, becoming unlimited on Professional and Custom. A team at Aircall is the unit that a number rings into, so three is the ceiling on how many distinct groups you can route callers to on the $30 plan. A business with sales, support and billing is already at the limit on day one, and adding an after-hours group means moving to Professional at $50 per license with the same three-license floor, which is $150 a month. Alongside that, call recording retention on Essentials is capped at one year by request against unlimited on the higher tiers, and analytics history is six months on both published plans.
Who should pick which
Pick Aircall if
Pick Aircall if you run an outbound sales team or a support queue with at least three people on the phones, and you want CRM integration, a power dialer, live monitoring, and call coaching from one vendor. At three or more seats its per-license price is competitive, and nothing in this comparison matches its integration catalog on an entry plan.
Their list price: $30-50/license/mo, 3-license minimum
Pick Phoner if
Pick Phoner if a small team answers the phone, or if you would rather not commit to a year. Three seats are $27 a month billed yearly or $57 month to month, against a $90 minimum billed annually or $120 billed monthly, and the phone menu, ring groups, texting, and recording with consent tools are all on the Team plan at $17 per user billed yearly, also sold month to month.
Phoner: $9-17/user/mo yearly, $19-35 monthly
Leaving Aircall does not mean a new number
Your number is yours and moves with you. Phoner's free number porting takes about 1-2 weeks, and the line keeps ringing on Aircall until the moment it switches over. Set up your phone menu and ring groups in Phoner while you wait, then the cutover is invisible to callers.
Port order · Aircall → Phoner
Sign up for Phoner and submit the port with a recent Aircall bill.
Keep answering on Aircall. The number never goes dark.
In 1-2 weeks calls ring your Phoner apps. Cancel the old account.
Porting fee: $0 · Downtime: None
Compare Aircall against a specific competitor
This page weighs Aircall against Phoner. If you are choosing between two other vendors instead, these pages put both of their rate cards in one table.
JustCall pricing and alternatives
The nearest sales and support rival, at $29 per user with a two-license minimum, so its floor is $58 against Aircall's $90 billed annually, and $78 against $120 billed monthly.
Aircall vs RingCentral
Aircall against RingCentral line by line: the three-license floor, the one included number against a number per user, and Salesforce at $25 against $50.
Ringover pricing and alternatives
The other vendor in this category that will not sell you fewer than three seats, at $19 against $30 per seat. Its floor is $57 a month against Aircall's $90.
Ooma alternatives and pricing
No seat minimum and no annual plan at all, so the advertised price is the price a one-person business actually pays.
Common questions about switching
How much does Aircall cost per month?
Aircall costs $30 per license per month on Essentials and $50 on Professional billed annually, or $40 and $70 billed monthly. Both plans require a minimum of three licenses on either billing cycle, so the smallest Aircall bill is $90 a month billed annually ($1,080 a year), or $120 a month billed monthly. The Enterprise tier, formerly called Custom, is quote-only and requires at least 25 licenses.
Does Aircall have a minimum number of users?
Yes. Both published Aircall plans require three licenses, and the Custom tier requires 25. This is the single most important line on the pricing page for a small business: a one-person or two-person company still pays for three licenses, which works out at $90 or $45 per person rather than the advertised $30.
What are the best Aircall alternatives?
For a team under three people, or any team that does not want a three-seat minimum, Phoner at $9 to $17 per user billed yearly ($19 to $35 month to month) is the closest like-for-like swap. RingCentral and Nextiva are the comparable full suites at $20 and $15 per user billed yearly. Quo, formerly OpenPhone, suits text-heavy teams that live in a shared inbox.
Is Aircall worth it for a small business?
It depends almost entirely on headcount. At three or more people who spend the day on the phone, especially in sales or support, Aircall is competitively priced and its integration catalog and power dialer are genuinely strong. Below three people the license minimum makes it an expensive way to run one or two phone lines.
What is the difference between Aircall Essentials and Professional?
Essentials at $30 per license covers the phone system itself: IVR, call recording, click-to-dial, texting, and 250+ integrations with API access. Professional at $50 adds Salesforce CTI, a Power Dialer, voicemail drop, advanced analytics with live call monitoring, smart routing, and queue callback, plus unlimited teams instead of three.
Does Aircall charge extra for phone numbers?
Each plan includes one local or toll-free number, and additional numbers cost $6 per number per month on every tier. Phoner includes a number with each account and charges $5 per month for extras. On either product, remember that toll-free inbound minutes are handled separately from the unlimited domestic calling both advertise.
Can I pay for Aircall monthly instead of annually?
Yes. Aircall offers both annual and monthly billing. Billed monthly, Essentials is $40 per license and Professional is $70, against $30 and $50 billed annually, so annual billing saves 25 percent. The three-license minimum applies on monthly billing too, so the smallest monthly-billed Aircall account is $120 a month on Essentials and $210 on Professional (checked at source on September 28, 2026). Every Phoner plan is available month to month at $19, $35, and $69 per user.
Does Phoner have a power dialer like Aircall?
No. The Power Dialer, voicemail drop, and live call monitoring are Aircall Professional features and Phoner does not offer equivalents at any tier. If automated outbound dialing and real-time supervisor coaching are what you are shopping for, Aircall is the better product and you should buy it.
Can I move my Aircall number to another provider?
Yes. Phone numbers are portable by law, and under FCC local number portability rules a carrier cannot refuse to release a number over an unpaid balance. Porting into Phoner is free and usually takes one to two weeks, and your existing number keeps ringing during the switch so no caller hits a dead line.
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