Dialpad vs Google Voice pricing: $15 vs $27

Dialpad Connect Standard costs $15 per user per month billed annually, or $27 month to month, and includes a multi-level auto attendant from the first seat. Google Voice Standard, the cheapest Google Voice plan with an auto attendant, costs $20 per user per month, and a team also needs a Google Workspace plan billed separately, from $7. So on annual billing Dialpad is $12 a seat cheaper for a team with a phone menu. Month to month, the two cost exactly the same, $27 a seat, and the decision comes down to four features rather than price.

Both rate cards were read at source: Dialpad's plan prices and its Connect feature matrix from dialpad.com/pricing on September 21, 2026, Google's from the Voice product page and the Google Voice Help article on standalone plans on September 18, 2026. Where a vendor does not print a figure, we leave the cell empty rather than guess.

Dialpad vs Google Voice pricing, side by side

Google sells every Voice plan monthly with no annual contract. Dialpad publishes both rates, and the 80 percent gap between its $15 annual and $27 monthly Standard price is the widest we have found across the providers we price at source. The cheapest Google Workspace plan in the US, Business Starter, is $7 per user per month at list price; Google also advertises a lower introductory rate for the first year, which we leave out because it expires.

Is Dialpad cheaper than Google Voice?

On annual billing, yes, at every team size. Month to month, no: the two are tied to the dollar. Here is the plan each vendor needs for a team that wants callers greeted by a menu and routed to more than one person.

Two columns are identical, and that is the most useful thing on this page. If you refuse an annual contract and would not otherwise buy Workspace, Dialpad Standard and Google Voice Standard cost the same $27 a seat at any headcount. If you will sign for a year, Dialpad drops to $15 and wins by $12 a seat, $120 a month for ten people. The right-hand column is the honest one for most Google Voice shoppers: a company already paying for Workspace because its email lives there should count $20 for Voice, not $27, and against that Dialpad annual still wins by $5 a seat while Dialpad monthly loses by $7.

For one person the picture changes. Since July 2026, Google sells Voice to a single personal Gmail user with no Workspace at all, at $10 for Starter and $20 for Standard. Dialpad Standard at $15 annual beats the standalone Standard plan by $5, and Starter at $10 beats both if you need a second number without a menu. Google limits the standalone plans to one user, a US number and an @gmail.com address; company domain accounts cannot buy them.

Where Dialpad wins

Toll-free numbers. Dialpad lists toll-free number support on all three Connect plans, and ports both local and toll-free numbers. Google Voice sells no toll-free number on any tier, standalone or Workspace. If an 800 number is on your truck, your invoices or your ads, Google Voice is out before price enters the conversation. Dialpad does not publish an included toll-free minute allowance, so get the inbound rate in writing; our toll-free number service page lays out what the minutes, rather than the number, tend to cost.

Call recording and transcription. Dialpad's matrix ticks call recording, real-time call transcription and voicemail transcription on all three plans, including Standard at $15. Google Voice Starter and Standard record on demand, meaning somebody presses a button during the call, and automatic recording with transcription is on Premier at $30 plus Workspace, $37 a seat for a team. Dialpad's matrix does not say whether recording on Standard can start automatically on every call, so if that is a requirement, ask before you sign. If it can, the like-for-like gap is $22 a seat on annual billing.

A multi-level menu on the entry plan. Dialpad Standard includes a multi-level auto attendant. Google's Starter has no auto attendant at all, so its $10 price is not a phone system price for a team that wants "press 1 for sales".

A business associate agreement on every plan. Dialpad's matrix lists HIPAA and BAA compliance on Standard, Pro and Enterprise. Google also signs a BAA through Workspace, but Google states it covers managed users, which means Voice on Workspace rather than the standalone Gmail plans. A one-person practice on a personal Gmail Voice plan is outside it.

Where Google Voice wins

Ring groups without a ceiling. Dialpad Standard allows three departments or ring groups and one office. Four teams, or a second location, means Pro at $25 annual or $35 monthly, and Pro carries a three-seat minimum, so its smallest bill is $75 a month. Google Voice Standard on Workspace includes ring groups with no published cap.

A hold queue on the $20 plan. Google Voice Standard on Workspace includes call queuing for ring groups. Dialpad's hold queues start on Pro. For a front desk that wants callers held in line rather than sent to voicemail, the like-for-like comparison is Google Voice Standard at $27 a seat against Dialpad Pro at $25 annual or $35 monthly, three seats minimum.

No contract, ever. Every Google Voice plan is monthly. Dialpad's headline $15 only applies with annual billing, and its month to month premium is 80 percent on Standard and 40 percent on Pro. If you are leaving a provider because a contract went badly, Google's pricing is the simpler promise.

One admin console and one invoice. A Workspace company adds Voice licenses in the admin console it already runs, and they bill with email and Drive. Dialpad is a second vendor and a second bill, although it lists a Google Workspace integration, and meeting scheduling from Google or Microsoft 365 calendars, on every Connect plan.

Which is better for a Google Workspace company?

It depends on whether you will sign for a year. With Workspace already paid for, Google Voice Standard is $20 a seat monthly and Dialpad Standard is $15 annual or $27 monthly. Choose Dialpad annual if you want the lower price, recording with live transcription and toll-free numbers, and you have no more than three ring groups in one office. Choose Google Voice Standard if you want month to month billing, a hold queue and unlimited ring groups at $20. We compared the full field for this setup in the best business phone system for Google Workspace, and the tier-by-tier breakdown of what each Google plan leaves out is on our Google Voice for business page.

What about video meetings?

Both vendors include meetings, and it is worth knowing so you do not pay for them twice. Dialpad's matrix lists unlimited video meetings with up to 150 participants and a five-hour limit on every Connect plan. Google Voice rides alongside Google Meet in Workspace. If most of the calls you are trying to fix are clients trying to book time with someone, a scheduling tool for business teams takes those off the phone entirely, and the phone system only has to handle what is left.

Dialpad vs Google Voice: which should you buy?

Buy Dialpad Connect Standard at $15 annual if you will commit for a year, need a toll-free number, want call recording and live transcription on the entry plan, and run one office with three or fewer ring groups. It is the cheapest plan in this comparison that carries a menu, recording and toll-free support together.

Buy Google Voice Standard at $20 if you are a Workspace company, refuse annual contracts, and want a hold queue and unlimited ring groups. Buy Google Voice Starter standalone at $10 if you are one person on a Gmail address who only needs a second number.

If neither fits, our own plans are sold month to month at every tier with no seat minimum. Phoner Starter is $15 per user annual or $19 monthly, and Team at $29 annual or $35 monthly includes a visual IVR phone menu, ring groups, business texting, call recording with consent announcements, and toll-free or vanity numbers at $5 each. We do not sell video meetings or a hold queue, so if either is a requirement, one of the two above is the better buy. Side by side against the rest of the field: Dialpad pricing and alternatives, Google Voice alternatives, the Aircall vs Dialpad and Zoom Phone vs Google Voice price breakdowns, and the business phone system cost page across every major provider.

Frequently asked questions

Is Dialpad better than Google Voice?

For a team that will sign an annual contract, Dialpad is better value: Standard at $15 per user includes a multi-level auto attendant, call recording, toll-free number support and a BAA, where Google Voice Standard costs $20 plus Workspace. Google Voice is better for teams that want month to month billing, a hold queue and unlimited ring groups on a $20 plan.

How much does Dialpad cost per user?

Dialpad Connect Standard costs $15 per user per month billed annually or $27 month to month, and Connect Pro costs $25 annually or $35 monthly with a three-seat minimum. Enterprise is quote only with a 100-seat minimum. Dialpad Sell and Dialpad Support are separate products priced higher; the $15 figure applies only to Connect, the phone system.

Does Google Voice require Google Workspace?

For a team, yes. Google's Starter, Standard and Premier team plans require a Google Workspace plan billed separately, from $7 per user per month in the US. Since July 2026 a single user with a personal Gmail account can buy Voice Starter at $10 or Standard at $20 standalone, with no Workspace, limited to one user and a US number.

Does Dialpad offer toll-free numbers?

Yes. Dialpad lists toll-free number support on Standard, Pro and Enterprise, and ports both local and toll-free numbers in. It does not publish an included toll-free minute allowance on its pricing page, so ask for the inbound rate before you print the number. Google Voice does not sell toll-free numbers on any plan.

Does Dialpad Standard include ring groups?

Yes, up to three. Dialpad's matrix caps departments and ring groups at three on Standard, 25 on Pro and unlimited on Enterprise, and limits Standard to one office. Hold queues are not on Standard; they start on Pro, which carries a three-seat minimum.

Can I switch from Google Voice to Dialpad and keep my number?

Yes. Google allows you to port a Voice number out, and Dialpad ports in local and toll-free numbers on every plan. Under FCC local number portability rules a provider cannot refuse to release a number over an unpaid balance. Plan on one to two weeks, and keep the Google Voice license active until the port completes.